Monday, October 3, 2016

Rights & Duties of a customer - Insurance

What are my rights & duties? 

As a smart consumer, you should be aware of your duties and rights about your policy coverage, claims and grievance redressal. The rights and duties during various stages of the life-cycle of insurance policy are briefly discussed here:

When you buy an insurance policy:


  • Fill the proposal form yourself correctly and truthfully. 
  • You will be responsible for any information in this document as it bears your signature. 
  •  Disclose “all material information” about the risk you want to cover 
  •  Select the term of the policy as per your needs 
  •  Select the amount of premium you can afford to pay 
  •  Choose between Single Premium and Regular Premium 
  •  Choose your premium paying frequency such as annual, half-yearly, quarterly or monthly 
  •  Opt for electronic payment of your premium (ECS) for your convenience, safety and records  Ensure to register nomination under your policy. Fill the nominee’s name correctly. 
  •  DO NOT LEAVE ANY COLUMN BLANK 
  •  DO NOT SIGN A BLANK PROPOSAL FORM


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