- Insurance Ombudsman
- Only for personal lines of insurance
- Complaint in writing should be made to the concerned Ombudsman as per the jurisdiction under RPG Rules,1998
- Complaint must be grounds as per RPG Rules, 1998
- Any partial or total repudiation of claims by an insurer
- Any dispute about premium paid or payable in terms of the policy
- Any dispute on the legal construction of the policies as far as it relates to claims
- Delay in settlement of claims
- Non-issue of any insurance document after payment of premium
IRDA does not act as an Appellate Authority on the decisions of Insurance
Ombudsmen.
- Consumer Forum or
- Any appropriate Court